• Leading Training of new hires
• Managing, monitoring Tier 1 analysts and quality assurance
• Overseeing of various merchants
• Investigate, assess and mitigate chargeback claims across
various industries, such as e-commerce, travel and cryptocurrencies
• Follow cryptocurrency trends and payment regulations
• Procurement
• Raw material forecasting and coordination with production and manufacturing
• Order processing/Customer Service
• Minimizing set-up times of contract logistics
• conveyance of products or spare parts
• Bachelor of Engineering: Business Administration and
Engineering Logistics and Supply Chain Management, University of Applied Sciences Erfurt (2015 to 2019)
• Master of Arts: Supply Chain Management, Bar-Ilan University
(2020 to currently)