WhatsApp Image 2023-06-20 at 18.28.24 - Ben Avraham

Ben Avraham

Senior Chargeback Analyst

A curious, artistic, and creative person

Ben Avraham
| Senior Chargeback Analyst
A curious, artistic, and creative person

My Career story

My goal today is to work in the most efficient way possible in order to achieve success while utilizing teamwork and curiosity. In the past, I have carried out my work in the most professional manner, incorporating self-learning to streamline the work process. My curiosity has been essential to this mindset, since, at any given time, I seek new ways to perform tasks and consistently work to optimize processes to the best of my ability.

Work Experience

Jul 2022- Mar 2023
Justt | Senior Chargeback Analyst

● Managed high-level merchants, coordinating cross-functional projects and driving success
● Collaborated with top US financial institution teams, ensuring effective communication and a strong
relationship to advocate for merchants
● Led training initiatives for new analysts, ensuring their preparedness for the job and reducing the ramp-up
time for new hires.
● Supervised and improved the work of peers, promoting accuracy and consistency in the analysis of
chargebacks and ensuring that Justt's standards for quality and customer service were met.

Oct 2021- Jun 2022
Justt | Chargeback Analyst

● Identify potential fraudsters and highlight suspicious transactions for further investigation.
● Analyzing transaction data and customer information to determine the validity of chargeback claims.

Education

Education

Brandes Democratic high school – graduate

Major in English and Geography

Military Service

Foreign relations
IDF | Manpower Directorate | 2017-2018
● Responsible for communication between the IDF and foreign armies.
● Personally engage and work with high-ranking officers using both Hebrew and English.

Operation room’s intelligence specialist (secondary position)
IDF | Menashe territorial brigade | 2018-2019
● Responsible for collecting and managing highly important designated operational data from large databases.
● Creating operational presentations for the use of high-ranking officers using Office programs and more.

Publications

Me on T.V

Press

Portfolio

My Publications

Contact
054-782-1812
| Benavraham1998@gmail.com
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