WhatsApp Image 2023-06-20 at 18.28.24 - Ben Avraham

Ben Avraham

Senior Chargeback Analyst

A curious, artistic, and creative person

Ben Avraham
| Senior Chargeback Analyst
A curious, artistic, and creative person
Microsoft Office programs
To leave my footprint in something bigger- knowing I mattered to the process
● Curiousity
● Emotional intelligence
● positive approach

My Career story

My goal today is to work in the most efficient way possible in order to achieve success while utilizing teamwork and curiosity. In the past, I have carried out my work in the most professional manner, incorporating self-learning to streamline the work process. My curiosity has been essential to this mindset, since, at any given time, I seek new ways to perform tasks and consistently work to optimize processes to the best of my ability.

Work Experience

Jul 2022- Mar 2023
Justt | Senior Chargeback Analyst

● Managed high-level merchants, coordinating cross-functional projects and driving success
● Collaborated with top US financial institution teams, ensuring effective communication and a strong
relationship to advocate for merchants
● Led training initiatives for new analysts, ensuring their preparedness for the job and reducing the ramp-up
time for new hires.
● Supervised and improved the work of peers, promoting accuracy and consistency in the analysis of
chargebacks and ensuring that Justt's standards for quality and customer service were met.

Oct 2021- Jun 2022
Justt | Chargeback Analyst

● Identify potential fraudsters and highlight suspicious transactions for further investigation.
● Analyzing transaction data and customer information to determine the validity of chargeback claims.

Other experience

Rabbit’s Pub | 2016-2017 | Hapara’s Pub | 2019-2020
● Excelling in working with a team of cooks under immense pressure in a heavy-workload kitchen-service

When I'm not working
You can find me in the kitchen, or recording studio



Brandes Democratic high school – graduate

Major in English and Geography

Military Service

Foreign relations
IDF | Manpower Directorate | 2017-2018
● Responsible for communication between the IDF and foreign armies.
● Personally engage and work with high-ranking officers using both Hebrew and English.

Operation room’s intelligence specialist (secondary position)
IDF | Menashe territorial brigade | 2018-2019
● Responsible for collecting and managing highly important designated operational data from large databases.
● Creating operational presentations for the use of high-ranking officers using Office programs and more.


Me on T.V



My Publications

| Benavraham1998@gmail.com
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